Packet scope
What the packet organizes
ChargebackPacket turns scattered delivery, refund, and customer-message evidence into a concise packet the merchant can submit through their processor.
- Delivery confirmation, tracking history, delivery photo, address proof, customer-message screenshots, refund policy, and support timeline.
- A short merchant statement that separates provable facts from speculation.
- A final checklist for uploading evidence without handing over Stripe, Shopify, bank, or customer account access.
You keep control of submission. Card issuers, banks, processors, and card networks decide final dispute outcomes.