Fastest path
Same-Day Review$399
For complete refund and dispute files sent before 3 PM Central when the response window is tight.
Buy $399 Same-DayFor credit-not-processed disputes
Credit not processed chargeback proof checklist
A focused packet review for merchants who already refunded an order, then received a credit-not-processed chargeback, duplicate-refund risk, or chargeback fee before the refund timing was clear.
Standard path
Packet Review$149
For one credit-not-processed dispute when a 1-business-day reviewed packet is enough.
Buy $149 ReviewProof map
What needs to be easy for the issuer to inspect
Credit-not-processed disputes are not won by explaining that a refund was intended. The packet needs refund proof, timing, amount, processor status, and context that shows whether the dispute reason matches the transaction history.
Strong fit
Refund timestamp, amount, processor confirmation, order timeline, customer messages, and a live response deadline are available.
Weak fit
No refund record, no open response path, a card-network question, debt collection, or a dispute where the merchant agrees the refund is owed.
- Refund timestamp, refund amount, transaction ID, processor confirmation, payout or balance record, and order timeline.
- Chargeback filing time, dispute reason, chargeback amount, fee amount, and whether the dispute created duplicate-loss risk.
- Customer messages, accepted refund resolution, cancellation email, store policy, refund posting expectations, and any support reply.
No account access: send screenshots and files only. Do not send Shopify admin access, Stripe access, API keys, card data, passwords, verification codes, bank access, or payout account access.
What the reviewed packet includes: refund timeline, missing-proof list, evidence order, concise response structure, attachment labels, redaction reminders, and final submission checklist for one open dispute.
Not a fit: fabricated evidence, legal advice, debt collection, direct processor submission, store login work, card-network advice, or any promised chargeback reversal.
ChargebackPacket organizes evidence you provide. You submit through your own Shopify Payments, Stripe, PayPal, or processor workflow. The card issuer or bank decides the dispute outcome.
Official workflow references
Shopify identifies credit-not-processed disputes as refund or credit cases and tells merchants to place the most compelling evidence first. Stripe's dispute guidance likewise emphasizes a clear timeline and concise supporting proof.
Shopify chargeback response guide ยท Stripe dispute evidence best practices