RevenueFleet by Truvance

For merchants with open disputes

Chargeback revenue recovery

For merchants who need order, delivery, refund, usage, policy, or customer-message evidence organized before the chargeback response window closes.

Buy $149 Review Buy $49 Fit Check View Free Checklist

Packet scope

What the packet organizes

ChargebackPacket turns documents you provide into a dispute response structure: the event timeline, evidence inventory, concise merchant statement, and final submission checklist.

  • Item not received, product unacceptable, duplicate refund, subscription, service, and fraud-labeled chargebacks.
  • Order records, delivery proof, refund history, account usage, customer communication, policy disclosures, and fulfillment screenshots.
  • Fit-check notes when you are unsure whether the file set is strong enough for the full reviewed packet.
  • Customer keeps control of processor submission. The packet does not request Stripe, Shopify, bank, or customer account access.

Ready for checkout when you can send the dispute notice, reason code, response deadline, disputed amount, processor screenshots, strongest proof files, and any current response draft after payment.

This route is not legal, tax, insurance, compliance, or financial advice. Card issuers, banks, processors, and networks decide final dispute outcomes.

Before buying Use this route for one open dispute with a known reason, amount, response deadline, and real evidence you can safely email.
Send after payment Reply to the receipt with the dispute notice, deadline, order or invoice record, refund or delivery status, policies, customer messages, and current draft.
Do not send No passwords, dashboard access, API keys, verification codes, card data, bank credentials, or unrelated personal data.
Outcome boundary You submit through your processor account. The issuer, bank, card network, or processor decides the final result.

Opening packet sample

What the first page answers before longer screenshots.

The packet starts with the disputed charge, deadline, dispute reason, strongest proof, missing-proof risk, and attachment order so the processor response is not buried in raw exports.

First screen Dispute snapshot with reason code, amount, processor, response deadline, customer claim, and shortest factual timeline.
Attachment order
  1. Dispute notice, processor screenshots, order or invoice record, and response deadline.
  2. Refund, delivery, usage, subscription, policy, or customer-message proof tied to the dispute reason.
  3. Missing-proof list, redaction reminders, unsupported-claim warnings, and final submission checklist.