For denied or reduced host claims

AirCover evidence standards denied claim packet

For hosts whose damage claim was denied, reduced, delayed, or sent back because the timeline, amount support, or proof set was not clear enough.

Packet scope

What the packet organizes

HostClaimPacket turns a scattered host claim into an evidence inventory, amount-support table, timeline, missing-document checklist, and concise escalation narrative.

  • Before and after photos, videos, check-in and checkout notes, guest messages, invoices, estimates, receipts, cleaner statements, and replacement links.
  • Timeline support for when the damage was found, when the guest was contacted, and when platform escalation occurred.
  • No Airbnb, Vrbo, Expedia Group, insurer, bank, or guest account access is requested.

This is evidence organization for your own submission. Platforms, guests, insurers, banks, and payment providers decide final outcomes.